Support

Looking for simplicity?
We can help.



Our network engineers keep a watchful eye over our network maintaining the quality of each connection. So, unless you need us, you will never know we are there.

Our Managed IT Services supply the critical help you need to keep your network running smoothly. If you prefer to take the reins and manage your own network, we stay focused on the quality of your connection. Should you reach a barrier and need a boost, IT Consulting can get you back on track.

We offer full support, but allow you to tell us how involved you want us to be. Our support can be anything from taking care of the minor details to managing your entire network.

Consulting

Need a little guidance handling your internal network? Not a problem. We will be happy to help you through the process of setting up or maintaining your Local Area Network. 

Always close by

While repairs are rarely needed, we are positioned to respond quickly to any possible outage. Although our network spans most of Indiana, we have strategically stationed repair teams so we are never more than 1 hour away.

Managed Services

Our Managed IT Services see to all the little details you don’t want or have time to handle. You can keep us on call by predetermining blocks of support time, or receive a one-time consultation.
 
We can manage your Wi-Fi networks, routers, switches, firewalls, VPNs, network connections, and site-to-site connections. Our services include the initial set up, configuration or changes, on-going maintenance, backup and restoration, and support contract management.

Helpdesk Resources

Modern technology is great, but occasionally it can get a little tricky. We have Helpdesk resources available for all of our services. If you get stuck, give us a call and we'll get you going again.

For Video Conferencing help, we are normally available M-F 8 AM-7 PM, but are willing to make exceptions if you notify us in advance of your need.

Our guaranteed best

We have confidence in our network, and you can, too. With a minimum of 99.97% guaranteed network uptime, we will customize our Service Level Agreement to reflect the degree of excellence you require.

Emergency Support Line

Should you experience network-affecting issues, call the number in your welcome packet. We'll respond immediately, no matter what time or what day.